Privacy Policy of SKAI AS

Last updated: ​11.03.2024

SKAI AS operates skaisetetrekk.no. This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving our site. By using Skaisetetrekk.no, you agree to the collection and use of information in accordance with this policy. 

What personal information do we collect from the people that visit our website?

When ordering or registering on our site, as appropriate, you may be asked to enter your:

1. Contact details (for example name, mailing address, phone number, email address). If you are a contact person in a company, you may also have to provide us company name, VAT registration number or Company registration number (CRN).
2. Logon details (email address or password).
3. Order history (for example information about previous orders, applied discounts).
4. Information that you provide in connection with your inquiries to our customer service (for example, contact information and the content of your inquiries)
5. Information about your participation in contest other details so that we can provide our services to you.
6. If you apply for a job with us, we will process the documentation you send us. In addition to contact information, this can be a CV, application, certificates, diplomas and references.

When do we collect information?

In some cases, we collect your personal data automatically, for example when you visit our website, register on our site, place an order, subscribe to a newsletter, fill out a form or enter information on our site. Depending on the services you use, this information may include the following:

1. Purchase history, information about which websites you have visited or goods you have been interested in.
2. Location data, IP address and usage information when you use our services (such as when and how you use our website, target numbers related to the delivery of e-mail or other communications to you.
3. Analysis, which involves the use of third-party analysis services. These services use cookies and similar technology to collect and analyze information about the use of the service and to report activities and trends.
4. Information via social media platforms, for example when you like or share a post on our Facebook page (or other social media), follow us on social media or, for example, leave comments.

How do we use your information?

We may use such information in the following ways:

1. To provide services when you make a purchase from us we process personal data to fulfill our obligations according to the agreement with you or as a result of the legislation.
2. To give you access to websites and functions: When you register as a user, we process your personal data to give you access to the website and relevant functions. We process this information on the basis of your consent.
3. To communicate with you: We use personal data to communicate with you about purchases, your account or to respond to inquiries in the customer centre. We process such personal data on the basis of fulfilling an agreement with you or our legitimate interest in having contact with and communicating with others.
4. To send you recommendations and relevant marketing. We process your personal data to provide you with customized offers, marketing and advertising via SMS, e-mail, internet and social media when you have consented to this.
5. To carry out our agreements with business customers, suppliers and business partners: We process personal data about contact persons of existing and potential customers, suppliers and other business partners in order to manage our contracts with them.
6. To carry out recruitment processes: When you apply for a job with us, we process your personal data to assess employment, which is linked to entering into a possible employment agreement with you if you are employed.
7. To improve our website in order to better serve you.
8. To administer a contest, promotion, survey or other site feature.
9. To send periodic emails regarding your order or other products and services.

How do we protect the information we receive?

Our site is reviewed on a regular basis for security vulnerabilities in order to make your visit to our site as safe as possible.

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. 

Do we use "cookies"? 

Yes, we use cookies on our website. You will find more information about which cookies we use, which cookies you have accepted and can manage cookies by clicking on the icon at the bottom of the website.

Disclosure of personal data

We only disclose personal data to third parties in the following cases:

1. To our subcontractors when it is necessary for them to be able to deliver services to us, such as, for example, shipping companies, suppliers of repairs, suppliers of payment processing services and suppliers of IT services. We enter into data processing agreements with such third parties, which prevent them from using the information in another way.
2. To public authorities when we have a legal obligation to do so, for example under accounting and tax legislation.

In some cases, in order to fulfill the purposes described above, we may transfer personal data to countries outside the EEA. In such cases, we will ensure that your personal data is sufficiently secured, and only transfer in accordance with the rules in GDPR chapter V.

Storage of personal data

We only keep personal data for as long as is necessary for the purpose for which the personal data was collected, and delete the data when it is no longer necessary. How long we keep the personal information varies depending on how the information was obtained and the purpose for which it was obtained. We use the following criteria to determine the storage period:

1. Whether we have a legal or contractual need to retain the information.
2. Whether the information is necessary to deliver goods or services.
3. Whether you have the opportunity to access or delete information on your member account.
4. Where the basis for processing is consent, when consent is withdrawn, or an account is deleted or terminated.

When we no longer have an ongoing legitimate need to process your personal data, it will be deleted or anonymised as soon as possible in accordance with applicable law.

What are your rights?

You have the following rights in connection with our processing of your personal data:

Access: You have the right to demand access to the personal data processed about you.

Deletion: You can ask us to delete your personal data, which we will respect and follow unless, for example, we are required by law to keep your data or there are other circumstances that make continued storage necessary.

Correction: If the personal information we hold about you is incorrect, you can correct this on "My Account", or you can contact us and demand that we correct this.

Restrictions on processing: In accordance with data protection legislation, you can also demand that our processing of your personal data be restricted, if the conditions for this are met. If the processing is restricted, the personal data will only be stored.

Objecting: Where our processing is based on legitimate interests, you have the right to object to the processing of your personal data. If you object, we shall stop the processing in question, unless there are compelling legitimate reasons to continue the processing. You can also object to the processing of personal data concerning you for marketing purposes, including profiling to the extent that this is linked to direct marketing.

Data portability: If we process personal data about you based on consent or to implement an agreement and the personal data is processed automatically, you can ask us to hand over the personal data to you or to a third party in a structured, commonly used and machine-readable format.

If we process personal data on the basis of your consent, you can withdraw your consent at any time by contacting us. You can also change and view your personal data on "My Account", and withdraw your consent here. To exercise your rights, you can contact customer service.
We will ask you to confirm your identity or provide additional information before we allow you to exercise your rights with us. We do this to be sure that we only give access to your personal data to you - and not to someone pretending to be you.

The Norwegian Data Protection Authority and appeal possibilities

The Norwegian Data Protection Authority is responsible for monitoring the privacy regulations and supervising Norwegian companies' processing of personal data. You can contact us whenever you want if you have any complaints about our processing of your personal data. You may also lodge a complaint with the Norwegian Data Protection Authority or a supervisory authority in the EU/EEA country where you live or work, or where the alleged infringement has taken place.

Contact information for the Data Inspectorate can be found on their website here. On the website you will also find further information about our obligations and your rights under applicable personal data law.

The personal data legislation in force at any given time is available on Lovdata. The Personal Data Act can be found here.

Changes to this Privacy Policy

From time to time we may revise this privacy policy, for example as a result of our processing of personal data changing, or as a result of changes in privacy legislation. When the privacy policy changes, we will publish an updated version on our website. If we make major changes to our privacy policy, we will notify you and, if necessary, ask for your consent again.